Terms & Conditions

Welcome to ku89, Bangladesh's trusted online gaming and betting platform. These Terms & Conditions govern your use of the ku89 website, its features, games, promotions, and all related services. By registering an account or accessing any part of the platform, you acknowledge that you have read, understood, and agree to be legally bound by these terms in their entirety.

These terms apply to all visitors, registered users, and anyone who interacts with ku89 in any capacity. If you do not agree with any part of these terms, you must immediately stop using the platform. ku89 reserves the right to update these terms at any time; continued use of the platform after any update constitutes acceptance of the revised terms.

Acceptance of Terms

By accessing or using any service provided by ku89, you confirm that you are legally capable of entering into a binding agreement and that you accept these Terms & Conditions in full. This agreement is effective from the moment you first access the platform, whether or not a formal registration is completed.

These Terms & Conditions constitute the entire agreement between the user and ku89 with respect to the use of the platform and supersede all prior agreements, representations, or understandings, whether oral or written, between the parties.

Eligibility Requirements

To open and maintain an account with ku89, you must satisfy all of the following eligibility criteria at all times. Failure to meet any of these requirements gives ku89 the right to suspend or permanently close your account.

• You must be at least 21 years of age (21+ only). Underage gambling is strictly prohibited.
• You must be a resident of or lawfully present in Bangladesh.
• You must not be registered on any self-exclusion or responsible gaming restriction list.
• You must provide accurate, truthful, and up-to-date personal information during registration.
• You must not act on behalf of another person or register an account for a third party.

ku89 may request KYC (Know Your Customer) documentation at any time to verify your identity and eligibility. You are required to cooperate fully and promptly with such requests. Failure to provide satisfactory documentation may result in account restrictions or closure.

Account Registration & Security

Each individual may hold only one registered account on ku89. Opening multiple accounts — whether under the same name, device, IP address, or payment method — is strictly prohibited and will result in the immediate suspension of all associated accounts and forfeiture of any balances or bonuses held therein.

You are solely responsible for maintaining the confidentiality of your login credentials, including your username and password. You must not share your account access with any third party. ku89 will not be liable for any loss resulting from unauthorized access to your account caused by your failure to keep your credentials secure. Please notify us immediately if you suspect any unauthorized activity on your account.

• All registration information must be genuine, complete, and kept current at all times.
• Account credentials must not be disclosed to or shared with any other person or entity.
• You must notify ku89 support immediately upon discovering any breach of account security.
• ku89 reserves the right to close inactive accounts in accordance with its internal inactivity policy.

Deposits & Withdrawals

ku89 supports a range of payment methods popular among Bangladeshi players, including bKash, Nagad, Rocket, and Upay. All deposits are processed in Bangladeshi Taka (BDT) and credited to your account once confirmed by the payment provider. ku89 does not accept deposits made from accounts belonging to third parties.

Withdrawal requests are subject to identity verification and must meet the minimum withdrawal threshold in force at the time of the request. Please allow the processing time communicated during checkout. ku89 may place a temporary hold on withdrawals pending review of account activity to comply with its anti-fraud and anti-money-laundering obligations.

• Minimum deposit amount: ৳200. Minimum withdrawal amount: ৳500.
• Deposits are typically credited within minutes; withdrawals may take up to 24-72 hours depending on the method.
• All withdrawals must use the same payment method used for the most recent deposit where possible.
• ku89 reserves the right to request supporting documentation for any withdrawal before processing.

In the event of a dispute concerning a transaction, ku89's records shall constitute the authoritative source of truth. All currency conversions, if applicable, will use the exchange rate in effect at the time of the transaction.

Bonuses & Promotions

ku89 offers a variety of bonuses and promotional offers to both new and existing players, including welcome bonuses, free spins, deposit match offers, and seasonal promotions tied to events such as the BPL, IPL, T20 World Cup, Eid, and Pohela Boishakh. All bonuses are subject to the specific terms stated at the time of the offer and the general bonus policy outlined here.

Bonuses may not be converted to cash until the applicable wagering requirement has been met in full. ku89 reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. Any attempt to exploit, abuse, or circumvent bonus conditions will result in the cancellation of the bonus and may lead to permanent account suspension.

• Welcome bonuses are available to new players only and are limited to one redemption per household and IP address.
• Free spins winnings are subject to a rollover requirement before withdrawal is permitted.
• Bonuses expire if the wagering requirement is not completed within the stated validity window.
• ku89 may cap the maximum withdrawal amount from bonus winnings; this cap will be stated in the individual promotion terms.

Responsible Gaming

ku89 is firmly committed to promoting responsible gaming among all its users. We believe that gambling should remain an entertaining leisure activity and never a financial necessity or a source of personal distress. Players are encouraged to set personal deposit limits, session time reminders, and cooling-off periods through their account settings. If you feel that your gambling habits are becoming problematic, please visit our Responsible Gaming page for tools and guidance, or contact our support team directly.

Players aged under 21 are strictly prohibited from registering or using ku89 in any capacity. ku89 employs age verification procedures during registration and reserves the right to conduct additional checks at any time. For adults aged 21 and above, we encourage mindful gaming: play within your means, take regular breaks, and never chase losses.

Prohibited Conduct

The following conduct is strictly prohibited on ku89 and will result in immediate account suspension, cancellation of any outstanding bonuses, and forfeiture of related funds. In serious cases, ku89 reserves the right to report the conduct to relevant authorities.

• Using automated software, bots, scripts, or artificial intelligence to gain an unfair advantage in any game or betting market.
• Colluding with other players or engaging in match-fixing, arbitrage betting, or any form of fraudulent wagering activity.
• Depositing funds obtained through illegal means or using ku89 to launder money in any form.
• Attempting to reverse-engineer, decompile, or tamper with any part of the ku89 platform or its underlying software.
• Harassing, threatening, or abusing other players or ku89 staff members through any communication channel.

ku89 maintains comprehensive logs of all platform activity. Any suspicious or fraudulent behavior will be investigated and appropriate action taken, up to and including permanent account closure and referral to relevant legal authorities.

Intellectual Property

All content on the ku89 platform — including but not limited to logos, trademarks, game interfaces, text, graphics, audio, video, software, and database compilations — is the exclusive intellectual property of ku89 or its licensed content partners. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform for personal recreational purposes only. You may not reproduce, distribute, modify, publicly display, create derivative works from, or commercially exploit any part of the ku89 platform without prior written consent from ku89.

Limitation of Liability

To the maximum extent permitted by applicable law, ku89, its directors, employees, agents, and technology partners shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of or inability to use the platform, even if ku89 has been advised of the possibility of such damages. This includes, without limitation, loss of profits, loss of data, or business interruption.

ku89 makes no warranty, express or implied, that the platform will be available without interruption, error-free, or free from viruses or other harmful components. We recommend that you maintain appropriate security software on your device at all times. Your use of the platform is entirely at your own risk.

Privacy & Data Protection

ku89 collects and processes personal data in accordance with its Privacy Policy, which is incorporated into these Terms & Conditions by reference. By using the platform, you consent to the collection, storage, and processing of your personal data as described in the Privacy Policy. We apply SSL encryption and industry-standard security protocols to protect all user data. We do not sell or share your personal information with third parties except where required by law or as expressly stated in our Privacy Policy.

Amendments to These Terms

ku89 reserves the right to amend, update, or replace these Terms & Conditions at any time at its sole discretion. Material changes will be communicated to registered users via email or through a prominent notice on the platform. It is your responsibility to review the Terms & Conditions periodically to stay informed of any updates.

Your continued use of ku89 following the posting of revised Terms & Conditions constitutes your acceptance of and agreement to those changes. If you do not agree to the amended terms, you must stop using the platform immediately and close your account by contacting our support team.

Governing Law & Dispute Resolution

These Terms & Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the applicable laws of the jurisdiction in which ku89 operates. In the event of a dispute between you and ku89, we encourage you to first contact our customer support team to seek an amicable resolution. ku89 aims to resolve all player disputes fairly, transparently, and in a timely manner consistent with Bangladesh Standard Time (BST, UTC+6) business operations.